Next Day UK Mainland Delivery

Service Exchange Programme

Swap your tired pump for a refurbished, bench-tested, warrantied unit from our exchange stock. Fast swap-out for the most-common rotary vane models, with the worn pump returned to our workshop for refurbishment back into the exchange fleet.

What is service exchange?

Service exchange is a programme where the customer's worn pump is swapped for a fully refurbished, performance-tested, warrantied unit from our exchange stock — eliminating the wait for a workshop rebuild and minimising production downtime.

Response time

Fast dispatch on common models; specialist pumps subject to fleet availability.

Standards
  • Workshop refurbishment to manufacturer spec
  • Bench performance test before each exchange
  • Documented warranty per unit
What's included

What you get with service exchange

Refurbished exchange unit

A pump from our refurbished-exchange fleet, rebuilt to manufacturer-spec, performance-tested on the bench, and supplied with a documented warranty.

Fast swap-out

Common rotary vane exchange units ship next working day. Same-day courier available for production-down.

Documented test certificate

Each exchange unit ships with a measured pumping-speed and ultimate-vacuum certificate.

Worn pump returned to workshop

Your worn pump is collected (or you return it) and refurbished back into our exchange fleet. The exchange price reflects this — significantly cheaper than a like-for-like new pump.

Full warranty

Same warranty as a workshop-refurbished pump.

How it works

From booking to handover

  1. 1

    1. Confirm availability

    Tell us your pump model. We confirm whether an exchange unit is in stock for your model. (Common rotary vane models almost always are.)

  2. 2

    2. Exchange unit dispatched

    Refurbished pump shipped promptly with the test certificate and warranty paperwork.

  3. 3

    3. Customer fits the exchange unit

    You fit the exchange unit on your installation (or we attend on request). Production resumed.

  4. 4

    4. Worn pump returned

    Worn pump shipped back to our workshop within an agreed window (typically 14 days).

  5. 5

    5. Worn pump refurbished

    Your old pump is rebuilt and goes back into our exchange fleet for the next customer.

When to use

When you'd typically need service exchange

Common scenarios where customers ask for this service. If your situation isn't listed but sounds related, get in touch — we can advise.

  • Production-down situation where you need a pump back online today, not in a fortnight
  • Routine major rebuild interval reached and you don't want a 5–10 day workshop turnaround
  • Multi-pump central system where rotating pumps through exchange is more efficient than individual rebuilds
  • Pump is decades-old and a refurbished newer unit is a better outcome than another rebuild
Brands & equipment supported

Equipment we work on

  • Edwards E2M, RV — most common UK exchange stock
  • Busch R5 RA — common across packaging plants
  • Leybold TRIVAC, SOGEVAC — common across labs and industry
  • Other models on request, subject to fleet availability
Frequently asked questions

Common questions about service exchange

A refurbishment is your specific pump being rebuilt and returned — typically 2–6 weeks. Service exchange is a swap: you receive a different pump (already refurbished) immediately, and your worn pump goes into our workshop to become someone else's exchange unit later. Faster, but you don't get your specific pump back.

Need service exchange?

Tell us your pump model, application, and timing and we'll come back with a quote and confirmed availability.